Privacy Policy
At AU BOSS Casino, we value the trust our players place in us. Protecting your personal data is a top priority, and we are committed to handling it securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and safeguard your information, maintaining transparency so you can make informed choices about using our services. We encourage you to review this policy regularly to stay up to date with any changes.
Data Processing
This Privacy Policy reflects our compliance with applicable gambling regulations and outlines how we process personal data from players. This processing is necessary to provide access to our games and related services.
AU BOSS Casino is operated by Dama N.V., a company registered in Curaçao, along with its wholly owned subsidiary Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
Using our services means you agree to this Privacy Policy. If updates are made, we will publish them here. Your continued use of AU BOSS Casino after changes are posted indicates your acceptance of the revised policy.
Collection of Information
We may collect the following types of personal data through our website and related services:
- Registration and Contact Details: Information you provide when creating an account or communicating with us, including your name, address, phone number, email, and identification documents.
- Interaction History: Records of communications through email, live chat, or other channels.
- Transaction and Usage Data: Details of deposits, withdrawals, bets placed, and gameplay activity.
- Verification Documents: Information and documentation required to confirm your identity and meet regulatory obligations.
Usage of Information
Your personal data may be used for:
- Processing deposits, withdrawals, and wagers.
- Providing games, promotions, and customer support.
- Carrying out ID checks and meeting compliance requirements.
- Sending marketing communications, if you have given consent.
- Meeting legal obligations, including anti-money laundering rules.
- Detecting and preventing fraud or other illegal activities.
- Analysing activity to improve our services.
Marketing Communications
With your permission, we may send you promotional materials about AU BOSS Casino’s games, bonuses, and events. You can withdraw consent at any time by adjusting your account settings or contacting customer support.
Disclosure of Information
We do not sell or rent your personal data. However, we may share it in the following ways:
- Within Our Company Group: To provide consistent service across platforms.
- With Licensed Partners: To process payments or comply with regulations.
- With Service Providers: For functions such as payment processing, identity checks, and security services.
Any third party receiving your data is bound by confidentiality agreements to keep your information safe.
Data Security and Retention
We use strong security measures to protect your personal information and comply with all relevant laws. Data is retained only as long as needed to meet legal and regulatory requirements, including a minimum of five years after account closure in line with anti-money laundering obligations.
Cookies and Tracking
AU BOSS Casino uses cookies and similar tracking tools to enhance site performance, analyse traffic, and support marketing campaigns. You can manage cookie preferences through your browser settings, but disabling them may limit some site functions.
Your Rights and Contact Information
You have the right to request access to your personal data, correct inaccuracies, or request its deletion. You may also opt out of marketing communications at any time.
If you have questions or concerns about your personal data, you can contact our Data Protection Officer (DPO) via email. Under GDPR, you may also submit a complaint to the relevant regulatory authority.
